Q. If I don't know exactly what I need, who will help me solve the particulars of my application?

Waters Industrial Supply has a trained sales force whose primary responsibility is assisting our customers in finding exactly what they need for their stainless steel grinding and polishing applications.

Q. How can I get a quote from Waters Industrial Supply?

To get a quote on our stainless steel finishing equipment, call us at 1-888-205-9735 and give our sales representatives the part number or item description. We will get back to you with the price and availability. You can also fill out our Request a Quote form online or send us a fax at 262-786-1052.

Q. How can I place an order with Waters Industrial Supply?

If you see exactly what you're looking for online, add the item to your shopping cart and proceed to checkout. You can also place a pneumatic tool or specialty abrasive order by calling us at 1-888-205-9735

Q. Can I place an order using a credit card?

Yes! We accept all major credit cards (VISA, MasterCard, or American Express). You can place your order with confidence that your information is kept secure and confidential. Shipments may also be pre-paid via check or Electronic Transfer, or orders may be sent COD. For repeat orders you may find it more convenient to apply for a credit line with our company. Just call our customer service at 1-888-205-9735 and ask for a Credit Line Application. Once your credit is approved, a credit amount will be issued and you can easily place your stainless steel finishing equipment orders!

Q. What about part numbers? Will I need to know a whole part number to get a quote or place an order?

No. If you know what you're looking for and have a description and specifications, one of our sales representatives can help you find exactly what you're looking for. If you do not see what you're looking for online, give us a call! We are happy to work with you to find the abrasives and metal finishing tools you need for your specific application.

Q. What lines of products do you represent?

Waters Industrial Supply represents a wide range of pneumatic tools and specialty abrasives and we specialize in grinding and polishing solutions. View our Line Card for more information.

Q. How will my order arrive?

Waters Industrial Supply ships packages primarily through United Parcel Service (UPS), but can also use Federal Express (FedEx) at customer request. Common Carrier truck delivery is available at customer request or when it is a less expensive option than a package service. Other rapid delivery services are available if you need a product within hours. For local customers, Will Call pickup from our office in Brookfield, Wisconsin is also an option. All shipping costs are calculated off line after purchase due to the variety of shipping options.

Q. Do you repair the tools/items that you sell?

Yes, we repair all lines of pneumatic tools.

Q. Do you accept product recommendations?

Absolutely! We are your one stop industrial supply store. If we don't carry something you need, we can get it. If you need the item often, we will start carrying it just for you!

Q. What are the different grades of stainless steel finishes?

Stainless Steel Finishes are usually designated by a system of numbers. All those numbers are  interpreted in several ways, but below is how Waters Industrial Supply interprets some of the numbers. (In any circumstance, one should always consult with their customer as to how and what they perceive as the final SS finish as over the past years SS finishes have been perceived differently).

#0    Is a mill finish, scaley and rough. Typically found on plate type stainless steel.

 #2B  Is typically a plain uniform finish. No oxidation or scaling and no directional grain. Slightly resembles the  orbital finish produced by a random orbital sander using a medium grit abrasive. Has no directional grain. RA of 8

 #3    Is a plain and uniform finish just as the 2B. Resembles a finish produced by a random orbital sander with a fine grit abrasive. Has no directional grain.

 #4   Typically has a directional grain finish obtained by using a 150 grit abrasive and leaving a pit-free finish. The Ra range is typically in the 24-32 RA range. The #4 finish is a common finish used in the dairy industry. (RA 32)

 #6  The number 6 is a number 4 finish followed with an additional step produced by a rotating cloth mop loaded with a fine abrasive paste. The rotating mop finish typically lowers the Ra finish 18-22 Ra.

 #7 Is a buffed finish that has a mirror type relfectiveness. The Ra’s are generally between 5-10.

 #8 Is a number 7 finish with an additional buffing step lowering the Ra’s to 2-4  leaving a mirrored finish.

Contact the metal finishing equipment supplier Waters Industrial today!

For more information about the stainless steel finishing equipment available from stroke sanders to abrasive belts and more.

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Saturday - Sunday Closed
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